These Terms of Service establish the binding agreement between you (the customer) and WUWO. All website browsing, account registration, product purchase and after-sales behavior shall comply with the following unified service terms.

1. Product Description Disclaimer

All pool cleaner product pictures, parameter data, size labels and function descriptions on the website are for reference only.

• Slight color difference caused by different display screens shall not be identified as product quality defects;
• We reserve the right to upgrade product appearance, internal accessories and technical parameters without prior notice to customers;
• Please confirm the product model, function and applicable scene before placing an order to avoid inappropriate purchases.

2. Account & Order Rules

Account Registration Specifications

If you register a customer account on our website, you promise to submit real, valid personal information, and keep your account password secure. You are fully responsible for all orders and operations generated under your account.

Order & Payment Regulations

• All product prices, inventory quantity and preferential activities displayed on the page are real-time valid data;
• Orders that are not fully paid within the specified time will be automatically canceled by the system, and the inventory will be released;
• Customers shall bear all sales tax, customs clearance fees, import duties and international shipping charges generated by cross-border orders;
• All payment channels we cooperate with are third-party certified secure payment providers, and we will not charge any additional hidden fees.

3. Shipping & Delivery Liability

We will arrange product delivery within the official processing time marked on the product page after your order payment is confirmed.

4. Return, Refund & Warranty Restrictions

All return application, refund review and warranty maintenance services must strictly follow the independent Refund & Warranty Policy published on our website footer. These Terms of Service only make supplementary unified provisions:

• Products damaged by improper use, self-disassembly and man-made collision are not eligible for free return and free warranty repair;
• Consumable accessories with natural wear after long-term use are excluded from the scope of free warranty replacement;
• We support product exchange by returning and reordering; we do not support direct exchange without returning the original goods.

5. Intellectual Property Protection

All text content, brand LOGO, product photos, design drawings, page layout and marketing copy on the WUWO website belong to our exclusive intellectual property rights, and are protected by international copyright and trademark laws.

6. Prohibited Customer Behaviors

When using our website and purchasing products, customers shall not engage in the following prohibited behaviors:

• Malicious bulk orders, fake orders, repeated refunds and fraudulent claims to obtain improper benefits;
• Deliberately slandering our product quality, spreading false negative information and disrupting normal store operation;
• Using network attack tools, crawler software to steal website data, interfere with website normal access;
• Violating local consumer protection laws, cross-border trade regulations and other national legal provisions through our website transactions.

7. Liability Limit Clause

WUWO shall only be liable for direct economic losses caused by factory product quality defects within the product selling price range.

We will not bear any indirect losses including lost profits, property damage, labor costs and other derivative losses caused by improper operation of pool equipment beyond household normal use standards.

8. Terms Update & Legal Jurisdiction

Policy Update Rules

We reserve the right to revise, supplement and update all contents of these Terms of Service according to business adjustment and legal policy changes. The latest revised version will be displayed on the website terms page, and all subsequent browsing and ordering behaviors of customers will be deemed to accept the updated terms.

Dispute Jurisdiction

All transaction disputes arising from browsing and purchasing products on this website shall first be resolved through friendly email negotiation between the two parties. If the negotiation fails, the dispute shall be resolved in accordance with the consumer protection laws of the region where the customer is located.