This Privacy Policy explains how WUWO collects, uses, stores and protects your personal information when you browse our website and purchase our pool cleaning equipment, complying with GDPR and CCPA standards.

1. Information We Collect

We only collect necessary personal information to complete orders and provide after-sales service, including the following categories:

• Contact & Order Information: Your full name, email address, shipping address, phone number when you place orders or subscribe to our newsletter;
• Payment Information: We will not store your credit card, debit card or payment account details. All payment data is processed and securely stored by third-party certified payment service providers;
• Website Access Data: Cookies, device model, browser type, page browsing records and access time to optimize website functions and marketing effects.

2. How We Use Your Personal Data

• Process your orders, arrange logistics delivery and follow up after-sales consultation and maintenance services;
• Send pool maintenance guides, exclusive discounts and new product information via email. You can cancel email subscription at any time;
• Identify fraudulent orders, repair website operation failures and optimize our pool cleaner products and page experience;
• Comply with legal regulatory requirements such as tax records and consumer rights protection.

3. Sharing of Personal Information

WUWO will never sell, rent or transfer your personal information to irrelevant third parties for commercial profit without your written consent.

4. Cookie Usage Rules

Our website uses essential functional cookies and lightweight analytics cookies to keep the website running normally and record browsing preferences.

• Essential cookies cannot be disabled, which are used to save your shopping cart information and login status;
• You can disable non-essential analytics cookies at any time through your browser settings. Disabling cookies may cause partial website functions to be unavailable.

5. Your Privacy Rights

According to regional data protection laws, you have the following complete rights to your personal data:

• Access right: Request us to provide a copy of all your personal information stored on our website;
• Correction right: Modify wrong shipping address, contact phone and other order information;
• Deletion right: Request us to completely clear all your personal data after order settlement;
• Opt-out right: Unsubscribe marketing emails and reject data collection by analytics cookies.

To submit any privacy right application, please send an email to mktteam@wuwotech.com with your order number and identity verification materials.

6. Data Security Protection

We adopt HTTPS encrypted transmission, secure checkout system and regular server security detection to prevent unauthorized access, leakage or tampering of your personal information.

7. Policy Update Rules

We reserve the right to adjust and update this Privacy Policy according to changes in national data protection laws and business service adjustments.

The latest revised version will be published on the website footer privacy policy page. Your continued browsing, registration and purchase behavior on our website will be deemed your recognition of the updated privacy terms.